Organisational issues

Localism Bill Proposes Changes to Complaints Process

New Localism Bill seeks to divert complaints referrals away from Ombudsmen to a local 'designated person'.

To access a concise low-down on the main changes for Housing proposed by the Localism Bill, expand the 'More Info' tab below to view the Linda Levin Partnership newsletter.  In terms

Efficiency Savings: Tenants Identify £6,000 p/a of Savings in Customer Newsletter

Article taken from Carrick News, November 2010

Carrick News Review

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TSA/Audit Commission Memorandum of Understanding

Tenant Services Authority / Audit Commission

East Midlands Learning Exchange 4: Modernising Your Tenants' Fed

2 Mar 2010
The theme of this exchange is “Modernising Your Tenants Fed”. This was next most popular topic voted for by East Midlands RIC’s members.

Strategic Management and Organisational Dynamics: The Challenge of Complexity to Ways of Thinking About Organisations

Ralph D Stacey

London Regional Steering Group

Following the launch conference a small officer steering group was formed.

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