Effective Tenant Scrutiny Conference 15th July 2011 at RNLI in Poole

Hear presentations from tenants involved in scrutiny and their landlords

Localism Bill – hear from the Deputy Ombudsman on the role of tenant panels in handling complaints

Proposed changes to the Empowerment Standard – the Department of Communities and Local Government will be consulting on this in June 2011, along with Tenant Cashback and their step in powers on Serious Detriment. Hear from the TSA about proposals and how you can get involved and influence the debate.

Take part in Scrutiny workshops with Poole Housing Partnership, Sentinel HA, Croydon Council, Barnett Homes, Oxford Citizens HA and Teign housing.