New Localism Bill seeks to divert complaints referrals away from Ombudsmen to a local 'designated person'.
To access a concise low-down on the main changes for Housing proposed by the Localism Bill, expand the 'More Info' tab below to view the Linda Levin Partnership newsletter. In terms of involvement, one of the most important highlights will be that recognised tenant panels may be designated in the future to provide a 'democratic filter' for complaints referrals - not an Ombudsman.
